By Miller Chibomba When people hear “Lean Six Sigma,” they often think about process maps, statistics, fishbone diagrams, root cause analysis, and workshops where somebody inevitably sticks colorful notes all over a…
One of my favourite observations from years of working in transformation, technology, operations, and continuous improvement is this: Most organizations don’t have a productivity problem. They have a complexity problem. And the…
When President Hakainde Hichilema unveiled the Grow Zambia Agenda, many of us immediately focused on the numbers. Ten million tonnes of maize. Ten thousand megawatts of electricity. Five million tourists. Three million tonnes of…