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Miller Chibomba

Strategic Operations, Transformation & Organizational Performance Leader

Profile

Miller Chibomba

Strategic Operations, Transformation & Organizational Performance Leader

I am a PMP-certified project and transformation leader and Lean Six Sigma practitioner with over 15 years of experience driving operational excellence, organizational transformation, and sustainable impact across Africa and Asia. My career has been rooted in international development, helping organizations strengthen governance, improve performance, manage risk, and deliver greater value to the communities they serve.

I am passionate about continuous improvement and have successfully led initiatives that generated over US$82,000 in annual savings, improved organizational effectiveness, and strengthened institutional capacity. I combine strategic thinking with practical execution, empowering teams, optimizing systems, and translating vision into measurable results.

Resume

Employment

Children International

Head - Continuous Improvement & Technology Services

Mar 19 - Present

I lead transformation, continuous improvement, and technology services across Africa and Asia, helping organizations translate strategy into measurable results. As a PMP-certified Project Leader and Lean Six Sigma Practitioner, I work at the intersection of operational excellence, governance, risk management, digital transformation, and organizational performance, driving initiatives that strengthen systems, empower teams, and improve decision-making. With over 15 years of international development experience, I am passionate about helping organizations become more effective, resilient, and impactful through continuous improvement, disciplined execution, and sustainable change.

VisionFund International

IT Projects Manager

May 2013 - Mar 2019

Led technology and digital transformation projects that expanded financial inclusion and strengthened operational efficiency within a regulated financial services environment. Managed end-to-end project delivery coordinated cross-functional teams and vendors and implemented mobile banking and enterprise technology solutions that improved service delivery, enhanced system reliability, and supported sustainable business growth.

World Vision International

IT Support Administrator

Feb 2010 - May 2013

Provided systems administration and technical support for a large development organization, ensuring reliable IT services, infrastructure availability, and user productivity. Responsible for managing servers, networks, user access, backups, websites, and end-user support while troubleshooting technical issues, supporting project implementations, and maintaining business continuity. The role provided a strong foundation in IT operations, service delivery, problem-solving, and stakeholder support within an international development environment.

Education

Project Management Professional (PMP®)

Project Management Institute

Aug 2026

Project Management Professional (PMP®) is the world’s leading project management certification awarded by the Project Management Institute (PMI). The certification validates the ability to lead projects and programmes from initiation through planning, execution, monitoring, and closure while balancing scope, schedule, budget, quality, risk, resources, and stakeholder expectations.

Lean Six Sigma

Council of Six Sigma Certification

Aug 2026

Lean Six Sigma is a globally recognized process improvement methodology that combines Lean principles (eliminating waste and improving flow) with Six Sigma methodologies (reducing variation and improving quality). The qualification focuses on using data-driven techniques to improve efficiency, optimize processes, solve complex problems, reduce costs, and enhance organizational performance.

MBA in Project Management

Victorville Park University

Aug 2026

MBA in Project Management is a postgraduate degree that develops advanced skills in project management, leadership, strategy, risk management, and business operations, preparing professionals to lead projects and drive organizational success.